Account & Data Deletion — Wavepoint POS ERP

Important Notice: Submitting an account deletion request will permanently revoke your access to the Wavepoint POS ERP system. This action cannot be reversed once verified and processed.

1. Overview of Account Deletion

In full compliance with Apple App Store Guideline 5.1.1(v) and Google Play Data Safety Policies, AIgentro Corporation provides users and enterprise organizations with a straightforward, transparent mechanism to delete their account and associated personal data.

Users can initiate account deletion either directly within the mobile application or via the public web request form below without reinstalling the application.

2. Methods to Request Deletion

Method A: Inside the Mobile Application

Log in to your Wavepoint POS ERP application.
Tap your Profile tab in the bottom navigation bar or select My Profile & Role from the side drawer.
Scroll to the Account Settings section.
Tap Request Account Deletion.
Confirm your identity via your password to authorize the deletion request.

Method B: Public Web Request Form

If you have uninstalled the application or cannot access your mobile device, please fill out the verified deletion request form below.

3. Data Treatment Upon Deletion

We believe in total transparency regarding what information is erased and what must be retained under applicable statutory laws:

Category	Specific Data Elements	Action Taken
Personal Identifiers	User name, email address, phone number, profile photo, and password hashes.	Permanently Purged within 30 days.
Authentication Tokens	Active JWT session tokens, refresh tokens, and device credentials.	Revoked Immediately upon confirmation.
Access Permissions	Store staff roles, branch assignment, and authorization rules.	Deactivated & Erased.
Commercial Sales & Tax Invoices	Historical receipts, tax reports, and completed POS order totals.	Retained in Anonymized Form strictly for statutory tax and financial audit compliance as required by commercial law. All personal staff associations are scrubbed.

4. Web Account Deletion Submission Form

5. Request Verification & Timeline

To protect organizations from fraudulent deletion requests:

A verification link will be sent to the registered email address within 24 hours.
Once confirmed by the user, the account will be placed into a 7-day deactivation period, followed by complete data purging within 30 days.

6. Direct Contact & Support

For urgent deletion or enterprise off-boarding inquiries:

Data Protection Officer: compliance@aigentro.com
Customer Support: support@aigentro.com
Headquarters: AIgentro Corporation

Account & Data Deletion Request