Privacy Summary: Wavepoint POS ERP is a business enterprise solution. We do not sell user data, we do not show advertisements, and we do not track users across third-party apps or websites. All information collected is strictly used for authentication, Point of Sale transactions, and inventory management.
1. Introduction
This Privacy Policy describes how AIgentro Corporation ("Company", "we", "us", or "our") collects, uses, processes, and protects your information when you use the Wavepoint POS ERP mobile application, web dashboard, and related cloud services (collectively, the "Service").
By signing in or using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect only the minimum information necessary to provide role-based commercial ERP and POS operations:
- Account & Profile Credentials: Work email address, staff name, assigned role (Salesperson, Cashier, Branch Manager, Tenant Admin), and securely hashed passwords (one-way cryptographic hash). We never store plain-text passwords.
- Commercial & Transactional Records: Point of Sale orders, customer invoices, payment method records (Cash, Card, Customer Credit/Ledger), line items (garment quantities, meters, roll numbers), discount percentages, and business operational expense records.
- Multi-Branch Configuration: Store branch names, branch codes, contact numbers, and physical outlet addresses.
- Session & Security Identifiers: Secure JSON Web Tokens (JWT) used solely to maintain authenticated sessions and enforce Role-Based Access Control (RBAC).
3. Device Permissions & Hardware Usage
The application requests specific hardware permissions exclusively to facilitate business workflows:
- Camera (
NSCameraUsageDescription / android.permission.CAMERA): Used strictly in real-time for scanning 1D barcodes and 2D QR codes on garment price tags and fabric rolls. The camera stream is processed locally in temporary memory; no photos or videos are captured, stored, or transmitted.
- Photo Library (
NSPhotoLibraryUsageDescription): Accessed only when an administrator or store owner explicitly chooses to upload a store logo or product image.
- Internet & Network State: Required to communicate with the cloud ERP servers over secure TLS/HTTPS connections.
4. How We Use Your Information
We use the collected information strictly for:
- Authenticating users and enforcing strict role-based access permissions.
- Processing and recording retail sales orders and generating receipts.
- Tracking multi-branch fabric roll inventories and stock adjustments.
- Providing store owners and managers with analytical KPI reports.
- Ensuring platform integrity, preventing unauthorized access, and maintaining audit logs.
5. Data Protection & Security
We implement enterprise-grade security protocols to protect your business and personal data:
- Encryption in Transit: All data transmitted between the mobile application and our cloud servers is encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
- Strict Tenant Isolation: Every retail organization operates within an isolated database partition. No cross-tenant data leakage is permitted.
- Zero Third-Party Tracking: We do not include third-party advertising SDKs, data brokers, or user-tracking analytical trackers.
6. Data Sharing & Third-Party Disclosure
We do not sell, rent, trade, or monetize any personal or enterprise data. Data is never shared with third parties except:
- With your explicit enterprise consent.
- When strictly required to comply with applicable legal obligations, tax laws, or court orders.
7. Data Retention & Account Deletion
We retain account and transaction data for as long as your enterprise organization maintains an active subscription with Wavepoint POS ERP.
You have the right to request deletion of your user account and personal data at any time:
- In-App Deletion: Navigate to Profile > Account Settings > Request Account Deletion.
- Web Deletion Portal: Visit our dedicated deletion portal at https://aigentro.com/delete-account to submit an immediate deletion request.
Upon verification, personal identifiers are permanently purged within 30 days. Certain commercial sales records and tax invoices may be retained in anonymized form strictly as required by local statutory accounting and commercial tax laws.
8. Children's Privacy
Our Service is intended exclusively for commercial enterprise use by retail staff and business owners. It is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Contact Us
If you have any questions, inquiries, or data requests regarding this Privacy Policy, please contact our compliance team: